Privacy policy

Marketing website analytics

We use PostHog in the US region on public pages at yardline.xyz to count page views, demo playback, calculator use, and signup and contact link clicks so we can understand and improve the website. We use cookieless audience measurement to estimate daily visitors and understand navigation between public pages. Events contain the event name, time, analytics software information, fixed public page address, document entry pathname, referring domain (without its path or query), and restricted UTM source, medium and campaign labels when present. Calculator inputs and results stay in your browser and are excluded from analytics. Signup clicks do not measure completed registrations.

Basic analytics runs unless you opt out or your browser signals a privacy preference. We honor existing opt-outs and do not display an analytics banner or popup. You can disable analytics below at any time. Only your preference is saved in local browser storage; analytics identifiers are not stored in cookies, localStorage or sessionStorage. PostHog uses your network IP address, browser user agent, website domain and a daily rotating salt to derive an approximate daily identifier on its servers. This can associate page loads within a day; it does not identify returning visitors across days. Shared networks or changing connections can make these estimates inaccurate. We do not identify you by account or email or connect marketing visits to application accounts. This integration does not run on app.yardline.xyz or in development and preview environments.

Session recording is disabled. We do not collect recordings of your visit, form contents, passwords, credentials, console logs, network request or response contents, or canvas content. Analytics excludes full referring URLs, advertising click identifiers, arbitrary URL parameters, query strings and fragments. Only restricted campaign labels are extracted; please do not put personal information in those labels. Automatic click tracking, heatmaps, dead-click and rage-click detection are disabled. Loading a product demo remains your choice; unless analytics is disabled, its player API reports whether playback starts.

The integration respects the browser's Do Not Track and Global Privacy Control settings. Blocking analytics requests may also prevent measurement. Our hosting provider and PostHog receive normal network request information, such as IP addresses and browser request headers. IP addresses and user agents are used for cookieless processing; PostHog's native processing removes those inputs from stored events after deriving the identifier. Geolocation enrichment is disabled. This does not remove connection information from provider logs or establish that all analytics data is legally anonymous.

Information in the application

When you use the application, it processes account names, email addresses, password hashes, company information, and authentication and recovery records. Session records can include IP addresses and browser information.

Lawn care businesses enter customer names, contact details, property addresses, coordinates, access instructions, and notes. The application also stores services, schedules, crew names and assignments, visit status and issue notes, estimates, invoices, and payment records when used. Document snapshots can preserve details as they appeared when a document was created.

These records support account access, scheduling, crew work, estimates, invoicing, payment records, and account recovery. Information entered by a business can be viewed by its authorized users and, for assigned work, through restricted crew access. Anyone holding an active shared estimate or invoice link can view the information exposed by that document.

Service providers and connected features

Vercel hosts Yardline, and Neon provides the application database. Cloudflare R2 stores encrypted production database backups. Hosting and operational systems can process request and diagnostic information. Resend processes recipient email addresses and messages for password recovery, customer welcome emails, and estimate and invoice emails sent by business owners. Document emails include a link to the shared document. PostHog processes the marketing analytics described above.

Google Maps features send addresses or coordinates to Google for mapping, geocoding, and routing. Loading an interactive map also sends browser requests to Google; opening navigation shares the destination with the maps service. See the Google Privacy Policy, Google Terms of Service, and Google Maps Additional Terms of Service.

Yardline can retain Stripe payment-provider identifiers and payment status records. Information submitted to Stripe’s hosted services is handled under Stripe’s Privacy Policy. Yardline does not store payment card numbers.

Cookies, storage, and retention

The application uses session cookies for owner and crew access, and browser session storage to remember an owner's crew selection. These serve application features and are separate from marketing analytics. Removing cookies or browser storage can affect access and preferences.

Business records and document snapshots remain stored unless removed through an available workflow or by an operator. Marking a customer inactive or voiding an invoice does not erase the underlying records. Session expiry limits access; it does not delete business records. Copies in backups and provider systems have separate retention lifecycles.

PostHog events are retained according to the project's retention arrangements. Daily identifier rotation does not mean that stored events are deleted each day. Contact us with questions about retention of particular information.

Questions and privacy requests

For questions or requests concerning access, correction, or deletion, email support@yardline.xyz. If a lawn care business entered your information, contact that business as well so it can identify the relevant records. Please do not include passwords, recovery links, payment card details, or property access codes in your message.

Changes to this policy will be reflected on this page with an updated date.